It is nearly Christmas, we are ready to wrap gifts, what about you?


CHRISTMAS OFFERS 2020: FIND OUT MORE ABOUT OUR GIFT SETS


THE CHRISTMAS ITEMS 2020

Christmas begins in eCharme too!

Christmas is coming and like every year the desire to find the gift for the most demanding boyfriend or friend increases; for your stylish sister or for your mum who has always worn her usual perfume.

This year more than ever we will have to deal with long periods of time, unexpected news, and we will just want to fell at home.

We promise that your present will be under the Christmas tree!

If you need we will give you support with finding your item, you can reach out to Alice either by phone, chat or email; she will be happy to give you all the information and advice for the best choice.

 

CUSTOMER CARE

Our team is available for any query or doubt.

MONDAY - FRIDAY 9.00 am - 12.00 pm | 2.00 pm - 5.00 pm

+39 059 818358 |  info@echarme.it |  +39 059 818358

We would like to give you a few tips for your Christmas shopping

1. If you don't know which gift to choose for Christmas

Please have a look at our online catalogue and discover the latest fragrances, the most sold cosmetic products and all the new gift Sets.
You can find here the most sought after categories when it comes to Christmas gifts:

2. Discover our selection Gift Ideas 2020

With our buyers' support, we have researched the most popular products.

You can choose a useful Collistar treatment, or make a trendy gift. You can also search among the selection of Essence, Catrice, Estrosa and OPI enamels or among the Bio or beard care products in accordance with winter colours. Don't miss anything!

3. Discover the offers for:

4. Please let us know if you wish to receive the gift package

Thanks to the Gift Package feature inside the extended shopping cart or check-out, you can compose as many gift packages as you wish. Just follow a few simple steps:

  1. Open the "Gift Package" option and choose the items
  2. Choose whether to compose the complete package (composed of Charmebox, tissue paper with our logo, elegant closing ribbon and personalised card price 3,50€) or just select a greeting card (cost 1,50€).
  3. Enter the name of the sender and then the name of the recipient of the package
  4. Write the message: there are 180 characters available (the name of the sender and the recipient will be filled in automatically by the system using the information you will provide).
  5. Check the information provided and click the "CONFIRM" button at the end of the procedure to save your choices. 

    If there are several items in your cart that are not included in the first package, you can choose to compose an additional package by clicking on "Gift Package" and following the procedure again.

    Please note that some products cannot be included in the gift package due to their size.

    Please note that you can only choose one single address, it is not possible to send packages to more than one address.
    No copy of the order will be included in the gift packages, but you will still receive the order summary by email.

Is it possible to have more gift packages?
Yes, it is possible to create a gift package for each product in the shopping cart, by personalizing it with the recipient's name and card.

What does the eCharme Gift Package look like?
It is gift wrapped by a dedicated team in our warehouse with our elegant CharmeBox, a black SoftTouch box personalised with logo. We place the item insde the box and wrap them with a black tissue paper to avoid bumps or damages. The Greeting Card is placed on top of the product so that whoever opens the gift will immediately find the message for him/her. A ribbon with a black or white bow is applied to the box.

Is it possible to have only the greeting card?
Yes, every complete gift package includes the greeting card, but you can select the option only card for 1,50€ and write the message.

How much does the gift package service cost?
Each gift package costs €3.50 and includes CharmeBox, tissue paper, personalised greeting card and ribbon with bow.

Will the order receipt be included with the gift package?
No, but if you would like to receive the receipt and/or invoice inside the gift package, you are more than welcome to contact our Customer Service support and ask them to include the receipt and/or invoice with the order.

5. And if you still have doubts

Well, in case you couldn't find the right gift, we would suggest you giving a Gift Card! You can choose a gift card value of €25,€50 or €100 and whoever receives it will be able to choose their gift among over 10.000 items.

6. Subscribe to the newsletter

We will be happy to keep you updated on the latest news, special dedicated offers you and you will also have a 5€ discount on your first order! Take advantage of it now.

Your order will be dispatched within 1-3 working days and handed to a reliable express courier company, please do not forget to specify the surname written on the interphone and provide with helpful notes when placing the order.
The more accurate the delivery information is, the easier it will be for the driver to find your address and, if you need to receive  the order durng a particular time frame, please book the delivery by appointment or choose the Express shipping service to receive the parcel on the following day.

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